Privacy Policy

Who we are

Signal Loom is a store-analysis service for Teachers Pay Teachers (TPT) sellers, operated from the Netherlands. Signal Loom is not affiliated with TPT. For privacy purposes, Signal Loom is responsible for the personal data described here.

Information we use

• Account and profile details: your name, email address, TPT store URL, and the store information you choose to add.
• Your uploaded exports: the CSV files you choose to upload from your own TPT seller account and the analysis created from them.
• Your saved work: snapshots, Action Log entries, and account preferences.
• Public listing details you choose to review: when you use Pro or Premium page-level features, Signal Loom can use details from the public TPT product pages you open, such as listing text and other public listing information.
• Extension setup record: if you set up the browser extension Signal Loom for TPT, we record that acknowledgement and the extension version for your account.

How the browser extension works

The browser extension Signal Loom for TPT works only when you start a capture or review from Signal Loom. It uses open-tab information to find the public TPT product pages needed for that action. It does not use your TPT login details or access private seller-dashboard information. You can remove or disable the extension at any time; the related page-level features will then be unavailable until it is enabled again.

Premium Visual Signals

If you choose a Premium Visual Signals review, Signal Loom uses the selected public listing material to create that review. This can include the listing description and the public cover and preview material needed for the review.

How we use information

• To provide the analysis, page-level guidance, and features you request.
• To maintain your account, saved results, and subscription.
• To provide support, keep the service secure, and improve its reliability.
• To send service messages and, where you have asked for them, product emails.

We do not sell your store data or use it to build profiles for advertising. We do not share one seller's store data with another seller.

Service providers

We use carefully selected providers to run Signal Loom: Clerk for sign-in, Stripe for payments, Cloudflare R2 for storage, Google Gemini for Premium Visual Signals, and Brevo for service email. These providers process information only as needed to provide their services to us. We may also use error-monitoring services to diagnose reliability problems.

Storage and retention

We keep account information and saved Signal Loom work while your account is active. We keep uploaded exports and saved results so the service can work as expected. You may ask us to delete your account and associated data. Some providers may process information outside the European Economic Area under their own safeguards and contractual arrangements.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of your personal data, and to object to certain processing. You can also remove the browser extension at any time. To make a request, contact us at ruimtegebrek@gmail.com. We aim to respond within 30 days.

Cookies and changes

Signal Loom uses essential sign-in cookies from Clerk. We do not use advertising cookies. We may update this policy as the service changes; material updates will be communicated to registered users.

Contact

Questions about this policy: ruimtegebrek@gmail.com